BuzzAssistBee Quick
Up to 20 minR150
A quick question or one setting changed.
After hours R225
Hi, I'm Bea. Let's sort it out together.
Tech help that's patient with you.
Phones, computers, WhatsApp and printers. Online, or at your home in Johannesburg. Fixed prices, no surprises.
- We never phone you first
- Price agreed before we start
- Stop the session any time
What we help with
Everyday tech, explained kindly
- PhonesAndroid & iPhone
- ComputersWindows & Mac
- WhatsApp & emailFacebook, video calls
- Wi-Fi & printersHome internet
- PhotosSave, move, back up
- Buying adviceAnd setting it up
Not for broken screens or business IT. We'll point you to the right people.
How it works
Three easy steps
Tell us what's wrong
Fill in the short form. We reply with the plan and price.
Pick a time and pay
We send a secure Yoco payment link. Paid means booked.
We fix it together
You start the call. We fix it while you watch.
Prices
Most booked
One price, agreed upfront
No call-out fee, no ticking clock. If it needs longer, we ask first.
Bee Sorted
Up to 45 minR350
One problem fixed: email, printer, slow computer, backups.
After hours R525
Bee Ready
Up to 90 minR650
New phone or laptop set up, everything moved across. Virus clean-ups.
After hours R975
Bee Sure
30 minR250
Buying advice, plus a written recommendation.
After hours R375
Bee There
Home visitR850
Travel and first hour. Then R300 per 30 min. Johannesburg.
After hours R1,275
Swipe to see all plans
Mon–Fri 08:00–17:00
After hours: evenings & Sat mornings
The fine print
After hours is weekdays 17:00 to 20:00 and Saturdays 09:00 to 13:00, at half as much again. Public holidays count as after hours.
If we can't fix it over a call, you pay R150 for the check and we refund the rest. In Johannesburg you can then book Bee There, and we take the R150 off the visit.
Bee Covered, a monthly plan for regular help, is coming soon. Prices include everything; we are not VAT-registered.
Your safety
Our safety promise
Scammers pretend to be tech support. Here's how you'll know it's us.
- We never call you firstSomeone phoning "from BuzzAssist"? Hang up.
- No passwords or OTPsYou type them while our view is paused.
- We never touch your bankingNot to log in, check or move money.
- Stop any timeClose the call and we're gone.
How to check it's really us
We only send a payment link after you've asked for a booking, and it always opens a Yoco payment page.
We never ask you to install a "security app" or to move money to keep it safe.
Not sure? Ask a family member to look at this page with you before you book. We're happy to wait.
Need someone at your door?
Bee There home visits in Randburg, Sandton, Fourways, Rosebank, Roodepoort and Midrand. You get the name and photo of who's coming, and they show ID.
Durban: coming soonCape Town: coming soon
Booking for mom or dad?
You book and pay. We call them at the time you choose, help at their pace, and send you a short note afterwards. We only start once they say yes.
Book for a parent
Questions
Before you book
Do I need to install anything?
On a phone, no: we use a WhatsApp video call and you share your screen. On Windows we use Quick Assist, which is built in. On a Mac we guide you through a free screen-sharing tool, step by step.
Will it use my data?
About the same as a video call. Sessions are short, and Wi-Fi is best if you have it.
What if you can't fix it?
You pay R150 for the check, we refund the rest, and refer you to a technician who can come to you.
What if the problem comes back?
Tell us within 14 days. We fix it again free, or refund what you paid for that job.
Can I change my booking?
Yes, free up to 2 hours before your slot. After that you get one free reschedule.
Who is Bea?
Bea is our mascot. Every session is with a real, trained person, never a robot.
Book a session
Ask for a booking
Tell us what's wrong and when suits you. We reply with the plan, a time and a payment link. Nothing is charged until you agree.
Prefer email? hello@buzzworks.co.za